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When I was a child I remember going with my parents to dress shops for my Mother to buy clothes.
All these shops were independent and individual, but they all had one thing in common – they got to know the customer and made her feel special.
These days I don’t have the budget for that kind of shopping, but I can still find those service values on the high street.
I regularly shop at Phase Eight, and whilst it is because I love their clothes it goes beyond that:
Now all of that might seem quite trivial to you. In fact, you might even feel uncomfortable with that kind of attention.
And do you know what? That’s fine – that probably means you’re not an ideal Phase Eight customer.
If you’d like some help with customer service or mystery shopping, please contact us on 01256 83 11 10.