I would highly recommend Bang to any business owner that needs someone who really “gets it”
Like all businesses it’s the sum of the parts, that makes up the whole, and it’s no different for us. We are fortunate to have a great team of people, and some cracking partner relationships.
These people are all professionals with fantastic and varied commercial experience. But they all have one thing in common – a shared passion for great customer delivery.
For me marketing is ALL about the customer. It’s never about fancy ads or clever branding, but is always and only about giving your customer an amazing experience.
Having worked for big name brands (think mobile phones manufacturer and well known supermarkets) I now prefer to work with smaller, more agile (code for more interesting!) businesses.
What’s key for me is that the businesses I work with are focused on creating a great experience for their customers (irrespective of what they sell).
I’ve been around business and marketing for long enough to know how it used to be – my first job in a department store was all about service. Now it’s a bit of a buzzword, but actually it’s always been crucial for me – a cornerstone.
The store’s mantra was “the customer is always right”. We did everything we could to deliver a great customer experience and I loved it. And with some of my employment spent serving in the underwear and corsetry department, I certainly learnt how to be understanding and approachable with what could be a delicate purchase!
I’d been brought up on good service too – my father was always telling me to ‘expect the best’ and ask for what I wanted and complain (nicely) when it wasn’t delivered – so it’s never occurred to me to do otherwise in my work.
I’m just one of those ‘demands the best’ passionate people, who, when I see something ‘not right’, I dive in and work on a solution. This ‘can do service’ approach has seen me apply my talents to being a troubleshooting school governor – and not just standing up for my son’s education, but all children.
Of course, we all need to switch off sometimes. My downtime is spent ballroom dancing, but as I usually dance leader, my clients will recognise my need to still be in charge! I love baking too, but won’t be making an appearance in the Bake Off tent anytime soon!
Integrated marketing strategies and PR
Like Nicky, Anne has had over 20 years experience in B2B marketing and is a Chartered Marketer. Anne earned her spurs in the technology sector, as Global Marketing Director for Molex, and Market Manager for Tyco.
Anne can turn her hands to most things marketing related, and has recently expanded her knowledge by studying for a post graduate diploma in Digital Marketing Communications at MMU.
When she’s not working, Anne enjoys travelling.Close
Marketing Strategy, Planning & Implementation
Caron has worked across a wide range of industries in sales and marketing including hotels, education, food, communication, electronics and finance. Her expertise is in marketing strategy, planning and implementation, and she is great at seeing the bigger picture.
Through her experience she now specialises in working with schools, but can turn her hand and expert knowledge to most sectors.
Outside of work Caron has an active family life, loves travel and enjoys walking her wonderful Labrador, Gus.Close
Business Admin & Marketing Support
Courtney is the newest member of the Bang team. She is already making her mark, getting through tasks with great speed, and becoming indispensable! We’re training her up to take on some marketing tasks.
She is likely to be the first voice you hear when you ring us.
Courtney is a big football fan, so don’t forget to ask her how Crystal Palace got on!Close
The fabulous Alice keeps control of all things financial. But don’t let that put you off – although she is great at credit control! She has a wicked sense of humour and no holds barred approach.
She is married and has two wonderful dogs to keep her active when not at work. She enjoys travel and reading in her spare time.Close
When we need graphic design, website design and online development work done, we always turn to our partners at Mass Media Design.
We’ve been working with the guys at MMD for several years, and they never disappoint.
They are committed to creating everything you need to make an outstanding statement – and that’s something we really subscribe to.
We have a fantastic relationship with MMD and know you’ll be delighted with the work they produce.Close
Frankly, we can’t say enough about the power and impact these guys have!
Third Bounce work with many of our clients, providing vital services that dovetail nicely with our work.
We love their Client Insight service. It is the cornerstone of our work, and the way we like to start working with any new client. In summary, they uncover the unvarnished truth about any business. We get some great quotes from customers, we are able to identify what operational issues need fixing, and what marketing needs sorting.
They also work with clients on fixing business development, generating higher fees, and optimising revenue from existing clients.
They are a great team and we love working with them.Close
Whilst we have significant copywriting experience in house, we also work with carefully selected copywriters who have specific expertise we like to tap into.
Sometimes we like to bring in external expertise to help the copywriting process. We have a number of very talented copywriters we work with for selected projects.Close