by Nicky Parker | Mar 9, 2020 | Business Development, Marketing
This is the time of year when awards are all over the media… the Golden Globes, the Oscars, the Brit Awards, and the list goes on! While the red carpet and endless stream of celebrities might seem a bit too removed, winning an award for your business might not...
by Nicky Parker | Feb 26, 2020 | Marketing, Our work
We are absolutely delighted to announce that we have just received the report from our recent client surveys (Client Insight) and been blown away by the results! We scored 9.3 out of 10, and achieved a Net Promoter Score (NPS) of 83. Alex Barr, Managing Director of...
by Nicky Parker | Jan 20, 2020 | Marketing
Are you feeling blue? No, we are not about to go all “woo, woo” on you and start exploring your deeper feelings. We’re actually talking about the colour blue Right now, you’re probably thinking “Really? Why do I care about colour?” You may feel that now, but, rest...
by Nicky Parker | Nov 19, 2019 | Marketing
Sharing the Christmas cheer So, it’s that time of year when we start thinking about sharing some Christmas cheer. How do you do that for your customers? Firstly, we are strong believers in sending Christmas cards. Not an e-card, but a physical card in the post. There...
by Nicky Parker | Sep 23, 2019 | Customer Experience, Marketing
The power of understanding your customers This month, we’re celebrating 13 years in business. We’ve seen considerable changes over the years… And trends that come and go. Customer focus and delivering a great customer experience has become a popular trend for...
by Alex Barr | Aug 18, 2019 | Customer Experience, Marketing
Why customers won’t tell you if your bum looks big Ever asked someone that likes you if you’ve got a bit podgy? Maybe wondering if you’ve had a few too many ice creams to fit into those jeans? They probably won’t tell you the truth. It’s because they like...
