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Call Assist

CLIENT BACKGROUND

Call Assist are a large roadside recovery business operating under three brands. They white label for large operators as well as offering recovery direct to the consumer.

After the recent acquisition of their third brand, and some internal changes to their marketing team, they approached us for an in depth independent audit. As well as recommendations, they were seeking advice on whether to recruit or outsource their marketing.

We thoroughly evaluated their existing marketing structure and interviewed key stakeholders in the various businesses. From there we put together comprehensive recommendations including a new staffing structure. We identified areas that needed fixing to drive the business forward and left the Managing Director with a clear plan.

WHAT THE CLIENT THOUGHT

“After we added a new brand to the two we already had in place, Bang Consulting worked with our company to assist us in reviewing our overall marketing structure.
Nicky provided her vast experience to pinpoint areas which we needed to address, resulting in a restructure which has worked very well for all our brands.
Nicky clearly cares about her clients, listens very carefully and then provides valuable solutions, whilst always conducting herself in a professional manner. I would not hesitate to recommend Bang Consulting.”

LEE PUFFETT . Managing Director

Are you ready to get your marketing sorted?


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