Resources
MARKETING IDEAS FOR YOUR BUSINESS
Looking for some marketing help and inspiration? Check out our blog…
Marketing – Why being flexible is essential
Many years ago, when I was studying marketing in evening classes, we learned about PEST. At the time, I didn't really get why it was important, or how it fitted into real world marketing. That probably says quite a lot about how marketing was taught - there is a...
Embracing Mellow Yellow
In the next of our occasional series on exploring colour, we look at yellow. From bold, sunshine yellow to palest lemon, yellow has various connotations. Yellow is associated with happiness, joy and fun. It generates optimism, energy and warmth. It can also create...
And the award goes to…
This is the time of year when awards are all over the media... the Golden Globes, the Oscars, the Brit Awards, and the list goes on! While the red carpet and endless stream of celebrities might seem a bit too removed, winning an award for your business might not be...
Top scores on client surveys
We are absolutely delighted to announce that we have just received the report from our recent client surveys (Client Insight) and been blown away by the results! We scored 9.3 out of 10, and achieved a Net Promoter Score (NPS) of 83. Alex Barr, Managing Director of...
Are you feeling blue?
No, we are not about to go all “woo, woo” on you and start exploring your deeper feelings. We’re actually talking about the colour blue Right now, you’re probably thinking “Really? Why do I care about colour?” You may feel that...
Sharing the Christmas cheer
So, it’s that time of year when we start thinking about sharing some Christmas cheer. How do you do that for your customers? Firstly, we are strong believers in sending Christmas cards. Not an e-card, but a physical card in the post....
The Power of Understanding Your Customers
The power of understanding your customers This month, we’re celebrating 13 years in business. We’ve seen considerable changes over the years… And trends that come and go. Customer focus and delivering a great customer experience has become a popular trend for...
Why customers won’t tell you if your bum looks big
Ever asked someone that likes you if you’ve got a bit podgy? Maybe wondering if you’ve had a few too many ice creams to fit into those jeans?
They probably won’t tell you the truth. It’s because they like you. And it’s the same in business...
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