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Top scores on client surveys

We are absolutely delighted to announce that we have just received the report from our recent client surveys (Client Insight) and been blown away by the results! We scored 9.3 out of 10, and achieved a Net Promoter Score (NPS) of 83. Alex Barr, Managing Director of...

Client Insight customer survey results

Are you feeling blue?

    No, we are not about to go all “woo, woo” on you and start exploring your deeper feelings. We’re actually talking about the colour blue Right now, you’re probably thinking “Really? Why do I care about colour?” You may feel that...

blue in marketing

Sharing the Christmas cheer

So, it’s that time of year when we start thinking about sharing some Christmas cheer. How do you do that for your customers? Firstly, we are strong believers in sending Christmas cards. Not an e-card, but a physical card in the post....

customer Christmas gifts

How to make marketing work

So, last time, we looked at why marketing doesn’t work. Naturally you would expect us to tell you marketing does work. And, believe us, it does. So, let’s explore how you can make it work… Ideal Customer Profile If you don’t know what a...

make marketing work

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