Search Results for: customer experience

The right customer experience

Having talked last time about meeting customer expectations, I just had to share my recent experience in the bank...

If you are a keen reader of this blog you may have picked up that we have introduced...

Are you confident you’re meeting your customer expectations?...

When I was a child I remember going with my parents to dress shops for my Mother to...

In the last two posts we’ve talked about the importance of profiling your customer so you can make your marketing...

If you read this blog regularly you will know customer experience is a huge deal for us. We...

We’re often surprised by the way companies miss out on the opportunity to gain extra sales, by failing...

Buying a car is a big decision. Other than buying a house, it’s the biggest purchase most of...

Following on from a previous post on pricing, today we are looking at that famous retail group with the...

We are absolutely delighted to announce that we have just received the report from our recent client surveys...