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Marketing Review
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About
Marketing Review
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Blog
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Search Results for: customer experience
The right customer experience
Having talked last time about meeting customer expectations, I just had to share my recent experience in the bank...
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Marketing and Customer Experience
If you are a keen reader of this blog you may have picked up that we have introduced...
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Are you meeting customer expectations?
Are you confident you’re meeting your customer expectations?...
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Knowing your customers
When I was a child I remember going with my parents to dress shops for my Mother to...
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Being in tune with your customers
In the last two posts we’ve talked about the importance of profiling your customer so you can make your marketing...
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Good as the weakest link
If you read this blog regularly you will know customer experience is a huge deal for us. We...
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Made the sale? Don’t say goodbye
We’re often surprised by the way companies miss out on the opportunity to gain extra sales, by failing...
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Why snake oil doesn’t cut it anymore
Buying a car is a big decision. Other than buying a house, it’s the biggest purchase most of...
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Are you underselling?
Following on from a previous post on pricing, today we are looking at that famous retail group with the...
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Top scores on client surveys
We are absolutely delighted to announce that we have just received the report from our recent client surveys...
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